Idiot Mechanics

Last week we took our truck to a Kenworth shop in Indiana. We needed some simply repairs done to it. We drive a 2010 Kenworth T660. So there shouldnt be anything majorly wrong, right? Wrong! We figured on a days worth of work. Instead we were there for 5 days! Why? We asked them to find out why oil was dripping off the side of our engine and why our check engine light and water light kept coming on in the truck. So they call us (we checked into a hotel) and said we needed a new water pump ???? and that some of our gaskets need to be replaced ???? How do those two things go bad on a new truck with less than 90,000 miles? Did I mention that our tires are all messed up? The front tires were (still are by the way) feathering and wearing on the inside. We asked them to fix that too, just to be told that there is nothing wrong with our alignment or suspension! Really than what in the world is wrong with our tires?

Needless to say, on the 5th day they call and say everything on the list is done and we are good to go. Alright! We picked our truck up on Friday, it is now Wednesday and guess what???? Our truck is leaking more oil and water, worse than before. Not to mention some caps and stuff are missing.

My husband called the Shop Manager at the Kenworth that we went to and told him what was going on. His response, "That's the price of doing business, there's always a chance things don't come out fixed right the first time!" WHAT????? Who says that???? And if I pay for something to get fixed I expect it to be done right the first time! Granted most of it was covered under warranty, we still spent close to $1500.00 out of our pocket on other stuff that wasn't covered under warranty. Plus the money we missed out on because it took them four days longer than expected. And the cost for the hotel. (LaQuinta Inn $49.99 a night, great hotel)

So now we have to do this whole process all over again! What a great way to start out the holiday season. One thing is for sure we will not be going back to that Kenworth any time soon